Location: Burgh Island 
 
F/T: 40 Hours per week 
 
Salary: £23795.00 
Want to work at one of the most magnificent hotels in Devon? 
 
This hotel is an iconic landmark and retreat, positioned on a wildly beautiful and secluded tidal Burgh Island. A career at Burgh Island is unique and is not for the faint-hearted. Island life brings with it several challenges in terms of location and working hours. We are looking for a receptionist to develop their career further by joining a wonderful team of individuals, here at Burgh Island! 

Requirements for the role: 

• Manage check in and check out process. 
• Answer the phone, take reservations and deal with any enquiries. 
• Update the current days catering lists with important information and making sure kitchen and front of house are aware. 
• Prepare daily reports as required. 
• Manage guest payments, invoices, receipts. 
• Reconcile petty cash. 
• Manage comprehensive hand over to following shift. 
• Help guests with local enquiries, bookings, tickets, and travel arrangements. 
• Responsible for all health & safety during shift. 
• Prepare welcome drinks for arriving guests. 
• All future deposits are processed and recorded. 
• All pre-charges are processed and recorded. 
• Assist front of house as necessary 

General duties: 

• Maintain register of visiting maintenance/service companies. 
• Report accidents or incidents promptly and correctly. 
• Be vigilant and report any suspicious behaviour in or around the hotel. 
• Handle emergencies if necessary, during shift. 
• Be presentable at all the times. 
• Make sure there is always someone at the reception at all operational times. 

On top of a competitive salary, we offer an excellent benefits package which includes. 

- Employee Assistance Programme 
- Service Charge - Equal share pro-rated according to contracted hours. 
- Bonus Scheme – Eligible after successful completion of 3-month probation period 
- Pension 
- Meals on duty provided (Brunch and Dinner) 
- Accommodation – Subject to availability 
- Staff shopping system for those in accommodation with a local convenience store. 
- Discounted rates with the local taxi company 
- Apprenticeships via HIT Training available 
- WSET courses available 
- 50% Employee Discount on Food 
- 25% Employee Discount on beer, wine and soft drinks 
- 1 Free night B&B in any Inn-Telligence managed property after 1 year employment 
- 2 Free nights B&B in any Inn-Telligence managed property after 2 or more years employment 
- Free use of hotel paddleboards and kayaks (subject to availability) 
 
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Tagged as: Full Time, Permanent
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